Testimonials : Signature Pools

Testimonials
Signature Pools : Testimonials
Testimonials




Testimonials

"Hi Sharon, all our tradies (crane driver, excavator, plumber and concreter) have been commenting on how great the quality of the pool shell is. We will be highly recommending your company to our friends and any clients that are doing their own pools. Thanks again and have a great weekend."
Mel Norris

 

"Hi Sharon and team, wanted to extend our appreciation for the experience of supplying our kit pool and with recommending someone for the installation of our pool, from initial contact to completion was a smooth experience and will recommend you to everyone."

We found prompt return of calls and advice of all aspects in regards to council, certifiers etc to be a great help and made the process a lot easier to deal with,
Thankyou
Mr & Mrs Vassallo

 

 

"The process was smooth and transparent, with no nasty surprises! We are very happy with the unique shape of our pool. Sharon's superior communication, flexibility and attention to detail made us feel at ease. She made customer satisfaction a high priority. Thank You."
Mr & Mrs Essex

 

"Everyone was very courteous and helpful at all times. Have put onto facebook with photos of our pool and to give you guys a ring if thinking of getting a pool. Everything went very smoothly. Solar issue handled promptly. Damaged fence panels replaced without issue. Love the pool, many thanks to all."
Matthew & Janette Walton

 

"Great people to work with, nothing was a problem. Constant communication from staff and office. They couldn't have been more helpful. Friendly, helpful and very easy to discuss anything re construction."
Adam & Sonya Fuller

 

"Can't speak highly enough of all staff. Communication and service was great from start to finish. Our experience was great, can't fault any level of the service. Thank you to all the team. You were all great to deal with, up front, courteous, excellent. Thank you for our gift, I will not hesitate to recommend the company. A great pool installation process. We are thrilled with our new pool."
Jason & Katie

 

"We have recommended you guys to everyone - very happy. Never get a male salesman. Sharon is excellent."
Mr & Mrs Newman

 

"We have no complaints about anything. From start to finish Signature Pools and all the staff were fantastic. Pool installation was excellent, service after installation was excellent. All the staff at Signature Pools are excellent."
Mr & Mrs Jones

 

"It wasn't a quick easy experience, the installation took longer than expected but considering hot weather, Christmas period and the difficulty of the block we think Jason in particular did an excellent job. We are realistic in our expectations and appreciate the hard work Signature Pools staff have put in to make our first pool experience enjoyable and achieved a beautiful pool in the end.
The friendly, honest atmosphere by Sharon was a definite selling point in the beginning and the continual contact throughout the installation was good, knowing you were on top of what was going on.
Sharon feels like a friend, Jason was also very good. We like the small family personal business atmosphere.
"

Mr & Mrs Glynn

 

"We think the boys did a great job and don't think they'll forget the "rock" for some time. We also need to praise Adam, Owen and Nathan. Outstanding work, outstanding people!! Considering the budget blow out due to the rock it was still a very trouble free experience due to your wonderful staff. We most certainly wouldn't hesitate to recommend Signature Pools. From start to finish, through rock, hail storms etc, etc we could not fault the service or the quality of the work in anyway. Thank you for the beautiful gift basket and for the years and years of family fun we will have in and around the pool due to you all."
Mr & Mrs Murray

 

"Thank you very much for installing our beautiful pool. We love it and are so very happy with it, it looks fantastic. All your staff were so lovely, friendly and helpful, also Sharon is such a helpful, friendly, down to earth person and has a can do attitude and is an honest lady. You were always contactable, helpful and easy going.
We are already telling people what a fantastic job you guys have done.
"

Beau & Kristy Knowles
Wattle Grove

 


"I am writing to compliment both yourself and your company on the way our pool was constructed.
After receiving the usual 3 quotes, we went with your company as not only were you the cheapest, but you also conducted yourself both politely and professionally.
When the pool started (this also did not take very long after the first initial quote) it seemed to run smoothly and it was of no inconvenience to us all.
On the Wednesday, I came home from work and the hole was dug, with no mess left in the backyard, on Thursday once again I came home from work and the shell was in the ground and on the Friday and Monday the installation was done.
Your installation team kept us informed as to what times they would arrive and leave. When the concreter's came, they rang the night before to confirm and rang on the day to let us know that they were half an hour away.
Once again you would have thought a mess would have been left by the concreter's, but they cleaned up their mess and once again I came from work and it was all done, with no inconvenience to anyone in our home or most importantly our neighbours.
All of the tradesmen that came to our house were also very polite and professional. They worked from the moment they arrived and did not stop until they finished.
I can't recommend your company highly enough. Please feel free to give any potential customers our contact numbers or bring them around to have a look at the finished product.
Thank you for your efforts.
"

Katie Rogers
Mount Annan

 

"I would like to commend Signature Pools on the professional job they did at installing our pool. We found them to be extremely efficient, trustworthy, polite and approachable. Right from the initial quotation it was obvious that they cared about what we wanted and would go out of their way to ensure they achieved what we requested.
Being first time pool owners, communication throughtout the whole process was very important to us. This is an area Signature Pools excelled in. We always knew what would be happening when and who would be doing it. Scott always took the time to answer or return our calls and we never felt rushed regardless of how small our questions were.
We installed our pool very close to Christmas, which is a busy time of year for everyone. We really wanted the pool complete and ready to swim in by the 22nd December and Signature Pools went to every length to make this happen for us. We are more than happy with our pool. It looks beautiful and is easy to maintain due to filtration and sanitisation systems Signature Pools recommended, supplied and installed.
We were also pleased to find that there were no hidden costs. Scott ensured we knew exactly what we needed to pay for before we signed any contracts, once again displaying his honesty and that his company is trustworthy.
Our pool was installed exactly as requested, on time and for the price originally quoted.
Thank you Signature Pools for making our dream come true and for making the whole process stress free.
"

Jodi Harris

 

"Having known the family behind Signature Pools for many years the decision to go with any other pool company was never really an option for us. We did however obtain other quotes purely from a monetary point of view, but that was still even proven that Signature Pools were the best to go with.
The installation of our pool went extremely smoothly from excavation through installation to completion. This process was done by very experienced contractors who were a pleasure for even us to deal with. Our pool was installed at a very busy time of year between Christmas and New Year but it still went in without a hiccup.
We have no doubt in recommending Signature Pools to anyone and we have referred the company to many friends."

Gary & Kellie Osgood
Appin

 

"I would like to take this opportunity to thank you for the professional and friendly manner in which you conduct your business. From the moment you arrived to quote the job you listened to my needs and what I wanted included in the price. The quote you produced for me within a few days reflected this and was at a very competitive price.
On acceptance of the quote every step was explained to me clearly and the whole process was completed within three short weeks. The work site was left clean and tidy with no damage to any other part of the yard. All of your staff that helped with the installation of the pool have been polite and friendly.
What a stress free experience this has been.
I am more than happy with the pool and would be happy to refer anyone that is thinking about having a pool installed.
"

Jeanette Murphy
Bradbury